Refund & Return Policy
Refunds & Return Policy
Effective Date: June 28, 2025
At Ahlanz & Co, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
- You have 30 days from the date of delivery to return an item.
- Items must be unused, in original packaging, and in the same condition as received.
- Certain items (e.g., personal care products) may be non-returnable for hygiene reasons. Please check product listings for return eligibility.
Refunds
- Once we receive and inspect your return, we will notify you about the status of your refund.
- Approved refunds will be processed to your original payment method within 5–7 business days.
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong or defective item).
Exchanges
- We currently do not offer direct exchanges. If you need a different item, please return your original purchase and place a new order.
Contact Us
For questions about returns or your order, please contact:
Email: info@ahlanz.com
Phone No: +1 317 7288299
Email: info@ahlanz.com
Phone No: +1 317 7288299